Carbon Coco products are Australian owned. Here at Carbon Coco, we want to give everyone easy and holistic alternatives to gaining pearly white teeth and glowing skin. Our ingredients are simple, organic, all-natural and tried and tested!
Please allow 1 - 2 business days for your order to be processed. During high volume periods and sales, dispatch times may vary and your order might be split up and sent separately due to stock availability.
- Australia Post Tracked - Arrives in approximately 3 - 4 business day
- Australia Post Express $14.95 AUD - Arrives in approximately 1 - 3 business days
- International Shipping Tracked $1.99 AUD - Arrives in 5 to 10 business days
- Express Tracked $19.95 AUD - Arrives in 2 to 4 business days
(Business days are Monday-Friday. Public holidays excluded. All delivery timeframes are an estimate only.)
Your order may be subject to customs clearance procedures, which may cause delays beyond the above-mentioned delivery estimates. This may result in your order being rejected at customs. Your order may also be subject to import duties and taxes which are assessed once the shipment reaches your country. Carbon Coco are not responsible for any custom clearance charges or delivery delays; you should contact your local postal provider for more information.
All express orders to United States and Canada require a physical address - unfortunately, our express couriers are not able to deliver to Po Boxes. For all shipments to United Arab Emirates, Qatar, Oman & Saudi Arabia a Po Box is required in the address details.
Carbon Coco does not refund shipping charges for packages that are undeliverable or refused/unclaimed by customers.
Our "Love it or Leave it" guarantee entitles you to a full refund if you do not see results within 14 days. Please refer to our Love it or Leave it page for more information.
Afterpay and Zip Pay are only available for Australian residents.
Activated coconut shell charcoal. Ironically, this black stuff is super powerful in polishing and whitening teeth!
Dip a clean, wet toothbrush into the tub and brush your teeth in small, gentle circles for a couple of minutes. Try your best to keep your lips closed while brushing and spit carefully to avoid unnecessary splatters around your sink area. Rinse thoroughly and enjoy your brighter smile!
For sure! It’s all-natural and may even help keep your gums healthy throughout the hormonal roller coaster you’re going through. (And congratulations, btw!)
Oops! We are sorry to hear this. Once your order has been placed we are unable to manually add the discount. Please note that this discount may be used on your next order.
We cannot cancel orders once they have been processed by our shipping team, so please be sure to review your order before you confirm your purchase!
Please note: Excludes Afterpay
If the shipping address is incorrect you need to email us within 30 minutes of placing the order. We cannot 100% guarantee the changes will go through. Please ensure you review your order before confirming your purchase.
If your order was dispatched to incorrect address as entered in your details, we will need to wait until the order is returned to us before we can process a replacement. We cannot guarantee a return will be received due to local postal procedures.
Please note: Your shipping address must be entered in English.
Send us an enquiry via our Contact Us page or email us at firstname.lastname@example.org.
So our customer service team can help you as fast as possible, please include your order number, your full name, shipping address and reason for return/refund.
To be eligible for a return/refund, your item must be returned at the buyers cost. The products must be in unused and in the same condition that you received it. It must also be in the original packaging.
We cannot accept returns/refund on orders that have been used/opened due to hygiene reasons.
Please note: Carbon Coco does not refund shipping charges for returned packages.
Send us an enquiry via our Contact Us page or email us at email@example.com. So our customer service team can help you as fast as possible, please include your order number, your full name, shipping address, image of the product you received and the issue with your order.
At Carbon Coco we are aware that all information collected on our website must always be transferred securely, stored safely and will not be given out to third parties.
Cookies are used to improve your experience of our website, but you will always remain anonymous when shopping at Carbon Coco.